I left a message and phone number but still no call-back. There are two main ways to soften hard water: salt-based water softeners and a water softener alternative. All Rights Reserved. Recently, I pulled my filter out and it was totally black. Reviewed in the United States on March 13, 2019. Now, I have not had the water tested by a lab yet, but I plan on doing that. It is also in the owners manual for the system you purchased. I like the countertop rather than under the sink because I have control over how much water I’m putting through the filter if I’m washing dishes or something that the water shouldn’t have to be filtered. They adjusted the system, and I kept having them come back and recharge the beads, and it wasn’t working. Read honest and unbiased product reviews from our users. We talked for about 45 minutes and from that point on, I had it installed, and I’ve been happy with it ever since. Our certified salt-free system does in fact prevent hard water scale but does it without removing minerals from your water. Pelican water softeners are designed to reduce the mineral content of water that comes into your house. The People in the technical department, when they sent me one of the replacements, there were no instructions and because the ends are color-coded to go into the filters, I wasn’t sure which one to put on the top or which one to cinch on the bottom of the actual diverter head. They advised me against this brand, this product and I pay for their time. Learn more about us. The reverse osmosis system removes 96% of fluoride and 98% of lead and comes with an NSF certification. I used another device for 30 years and they went out of business. I wanted the simplest filtration system for the house I could get. Top 3 Nuvo H2O Water Softener Systems & Parts In 2020 Reviews. Now it’s great. It used to be horrible and I would have etched-looking glass. Both reduce chlorine and bacteria in the water that comes into your home. It then gives me an email that I can send, and then maybe they’ll call me back. If you have any issues try 90 days. Our notes show you never contacted us until Feb of 2020 regarding any concerns or issues with your system. Check out Bizrate for great deals on popular brands like Aquasana, Bunn and Fresh Water Systems. The saltless water conditioner has had no impact on our water that we can tell. Another great perk of this system is that it is virtually maintenance-free after it is installed. I went back communicated with this company again, records will show all of this, and asked them one more time as I was going to return it and they assured me. The Radial Flow Iron Replacement Filter should be replaced every 3 months or 10,000 Gallons. They said I didn't necessarily need the water softener, but they recommended a system, which sounded great. Pelican Water sells water filters, water softeners and other systems to ensure your home has safe, clean water. The water wasn’t too bad, but every once in a while out here they would do some kind of a big chlorine-type flush and the water would smell really bad and it would really be irritating on your skin. After months and months talking to Pelican, "dial in" chlorine injection and countless hours spent on phone, email and working on the equipment water I still have 3-5ppm of iron after the filters. BEWARE OF THIS COMPANY. I have no calcium whatsoever on any of my testers at this point in time. The three-stage under-counter filtration system filters 1,500 gallons of water and comes with three faucet color options. Don’t let the liquid fall below ¼ full. Our WF systems work very well when properly dialed in and on wells with properly working pumps and pressure tanks. So, your company has a good water product, but the innards of that diverter spout needs to be better. Overall, customer reviews are very positive. Our mission is to serve you: if you have any questions you can talk to a friendly Pelican Water specialist at (877) 842-1635. Try to enjoy the tasty water. She leads a small but mighty team of writers in bringing you WaterFilterSpot. We have had to replace our dishwater and our faucets are corroded and now need replaced. The PRC-5 Pelican 5-Stage Water Filtration and Softening System takes the positive sides of the Pelican Carbon Series Whole House Water Filter and Pelican NaturSoft Salt-Free Water Softener with a view to offering you bottled water quality out of each tap.. I purchased a salt free system and I am convinced that the advertising of how the unit would perform was incorrect. The powerful efficiency of the Pelican Iron & Manganese filter occurs during the four stages of filtration. I learned very early in sales always be honest because in the long term you will benefit from it, its good practice, shows your character and you can avoid things like this, disappointed customers. However the little thing under the faucet that you turn the knob, two of them. I asked the agent many questions and also sought for advice. If you previously used the Aquasana shower filter, you may find that the Pelican … Thank you, you have successfully subscribed to our newsletter! Updated on 10/06/2020: After posting a poor review and responses to the company's responses I was contacted on September 24, 2020. After looking online I found this company which uses a play on words. He told me how great they are and that it is the best filter out there. My wife, every couple of weeks would get the gallon jugs and fill those up, and we would use those for drinking and cooking and for our pets. Few Things Taste Better Than Clean, Filtered Water! But if I’m washing vegetables or use it for drinking water, I wanna be able to isolate the use of the water. They helped me right out and got everything squared away for me. Iron manganese filter has an impressive filtration capacity of 50000 gallons at 3.0ppm for iron; ... and the Pelican Media Guard – copper and zinc oxidation media (KDF-55). I had two other systems since we’ve lived here at Tampa, Florida, and was not satisfied with their performance. 5.0 out of 5 stars Perfect water , easy install. One of them cracked completely because it’s plastic inside. The Pelican Iron & Manganese Filter is loaded with features. I have also emailed the company (**) and have yet to receive a response. We built a new house 10 years ago. I have had and have ben going through a terrible experience with these guys. I had it in a day, so I could not have been happier with that. The property we bought had a well and our home inspection report said that the water had E. coli. That has a 5 year performance guarantee on the media. The Pelican Premium filter system is a low-maintenance, easy to install system that filters out 97% of the chlorine in your water and has a 600,000-1,000,000-gallon, 5-year capacity. Best Whole House Water Filter Reviews . This system can function well for a home with as many as 4 to 6 bathrooms. Your e-mail will never sold or shared! I installed the system myself and it was easy. I was concerned about the water quality of our well and I wanted to put a water system in. In addition to the WQA Gold Seal Certified GreensandPlus media, the Carbon Filtration Media is also NSF/ANSI 42 certified. Since then we’ve gotten everything working the way it’s supposed to work. I noticed the water’s a little bit softer in the shower, but not like I thought it would be. Pelican brings a perfect solution for all this trouble: a 10 PPM iron removal filter. So, I wasn’t sure what to do about our chlorination injection system. Before I bought my Pelican filter. It drives me crazy when I try to call a company and I have to go all the way to the bottom of the page and look for "Contact Us." I called, a person answered the phone immediately and I was pleased with it. I paid $50 for consult and $800 for installation. Iron filters usually come with a 3-step filtration process. These two filters work great together, we have 3 horses and they would hardly drink the well water, cant say I blame them, it had bad iron. The technician (Todd **) installed it but 30 days afterwards, there has been NO change in water quality and the sulfur smell is just as bad as ever. I am hope they will do the right thing. Best 5 Fleck Water Softeners & Parts For Sale In 2020 Reviews. All I had to do was run a couple of 4-foot lines from my water main and it was done. However, instead of returning the product you filed a chargeback and have refused to return the product you have not paid for. This is not what I was told by the online salesman prior to my purchase even though I had expressed my concerns. Stages three and four are where the magic happens, thanks to the WQA Gold Seal Certified GreensandPlus Iron Filter that traps the iron with a filter media and gravel before the backwash system flushes it out. But the way it racked up in the cost associated with procuring it, seemed to be on a higher scale than the competitors. Pelican WF10 Iron/Manganese Whole House Water Filter & Salt-Free Softener. The Chemical Injector Pump should be replaced every 6-12 months, and check the Solution Tank Refill twice per month. And then I got online trying to see if they had any video instructions but there was nothing online about it. Also, my dishwasher and things work way better than they did prior to having this system. The water tastes better too. The system was worth every penny.” I would recommend this system to anybody. The best units, in my opinion, are Iron Pro 2 Fleck 5600SXT water softener filter system and Pelican Water Systems water softener and filter system. How do I know I can trust these reviews about Pelican Water Systems? They asked if the water was bothersome as far as being hard or soft and I said no. Very disappointed with pelican and myself for spending any money with pelican. It does not require maintenance. Unsubscribe at any time. Pelican removes iron, improves taste, and eliminates odors from your water. City water is not an option because we live out in the country. Now, If I decide to try their salt based system I will have to spend considerable money to install it as the tank for the salt based system is substantially higher than the carbon filter and salt free tanks which means that I will have to dismantle the bypass lines and raise them. If not removed, all of these particles will build up and can clog up your pipes. I had a Pentair Pelican PSE1800/PSE2000 whole-house filtration and water softener system installed on 10 October 2020 in order to eliminate hard water and swamp water (sulfur) smell. This increases the salt content of the water, which is why many people prefer water softener alternatives. They explained things very well to me, including what a typical system was and what the parts did. They sent us some parts. And so now, we don’t buy bottled water anymore. They “shocked the well,” which means they poured some bleach down there, but I figured, if they got in there once, it could return. Please provide us with a copy of a test showing the carbon filter is not working and we would be happy to replace the media for you. Eventually, they become so bad that the fixture cannot work any longer. But since I’ve had the Pelican, I haven’t really had to scrub it at all. We can only refund you the purchase price of the system, we cannot refund you for fees you didn't pay us. We have continued to work with you providing you with additional equipment at no cost to resolve your concerns. Purchased the system in April 2019, installed in June/July 2019. Pelican Water Softener Product Reviews Pelican Salt-Free Water Softener & Conditioner (1-3 Bathrooms) ... Best 5 Iron Out & Bridge Water Softeners & Iron Filters Reviews. It tastes good, too. Pelican is one of the best water filtration system manufacturers. These were the two most common complaints we found. You will connect the system to your main water supply, and the only thing you need that is not included in the package is either Teflon tape or Pipe Thread Seal Paste for the threaded connections. Both of them failed. Vitamin C filters are the most expensive shower filters. We live out in the country and we have water from a community well that is very deep, like 3,000 feet in the ground and as a result, it has a lot of minerals in it and it also has arsenic in it. Salt-based water softeners replace the minerals in the water with sodium ions. What to Expect with the Pelican Iron & Manganese Filter, Removes iron up to 10 PPM, chlorine, and chloramines, Some customers say the injection pump makes a clicking noise, Best Water Ionizers (alkaline water machine) For 2020, Best Countertop Water Filter For The Money, The 9 Best Whole House Water Filter List to Help You Buy Smart, iSpring RCC7AK Reverse Osmosis Drinking Water Filter, Sediment pre-filter system with mounting hardware, Chlorination System with metering pump and solution tank. Of course, I get water spots occasionally, but the actual faucets themselves seemed to be in good shape. I installed the Iron and Whole House Carbon Filter myself, and had a few questions, and when I called Pelican Support was great. Failure to do standard maintenance can effect the performance of your system. The slime is gone and the water smells good. The width differs slightly in these two models, too. Copyright © 2020 Consumers Unified LLC. I had to clean it and squeegee it after every shower. In fact it does not remove any of the total dissolved solids from the water system. Jennifer is a mother of 2 and has always been a careful shopper, determined to make the best buying decisions for her family. It consists mainly of two products the PC600, and the PC1000. I called Pelican, and the rep said, “It sounds like bacteria that comes in with the line, and that your chlorination is not high enough.”. Use Bizrate's latest online shopping features to compare prices. Updated: November 7, 2020. And I have a black kitchen faucet feature that had to be scrubbed down every two days or it would get really gross-looking from the water. The clear, concise user manual shows you step by step, how to install this system, and most customers agreed that installation was relatively easy. The system I have has three parts, which are the pre-filter, then the main charcoal filter, and then the UV light treatment. We also offered to swap your salt free system for a traditional salt softener to meet your expectations but you refused. The Clack V3006 Bypass Valve and Clack V3007 Bypass Fittings (Copper and PVC) are WQA/NSF 61 certified, too. Still, when I used that system to fill up my Jacuzzi, the hardness was still pretty bad when I went to check the water. Before I bought my Pelican filter, PSE1800-PUV-7 filter, my plumber recommended Aquasana. They want to fight you and they have not been good at any turn. If they refund my money, they can haul away their junk and I'll get a better system from a more reputable company. We recommended having your drinking water checked for chlorine locally as its faster and less expensive to confirm that the certified carbon filter you purchased is in fact reducing the chlorine but you did not choose to have it tested, so we cannot confirm your claim on the carbon filter. The only issue I had was it was hard to find somebody to install it. Our first well had serious iron problems, so we had a local water treatment company come in and install a system. Evaporate deposits occur any time you have TDS in your water, and water dries on a surface. I ran the test and we were way above the recommended allowance and so, we started using bottled water. We just drink it right out of tap without any kind of issues like that. Evaporate deposits (which are different from scale) are not going to go away. The Pelican iron series offers 5 stages of water treatment and combine the benefits of the Pelican carbon series whole house water filter along with the Pelican NaturSoft water softener alternative to give you better than bottled water quality from every tap. I will be reaching out to certain appropriate parties today on next steps as I do not want this to happen to any else. Water test done by pelican on 8/29/19 show iron tank is only taking out 1.16ppm of iron out of 4.55ppm. Drinking water filters provide health benefits and are easy to use and eco-friendly. There's peace of mind in knowing I’m drinking clean water. I called the company to ask some questions. Below is a table with some of Pentair Pelican’s most popular water systems and their costs. There were no pictures online as to which feed line goes on the in or the out of the diverter. That took care of the iron, but we were having problems with like a slime in the water. This intermittent color change indicates issues with your well either pressure or flow. It won't be in there. GE GXSF30V vs. Springwell FutureSoft Water Softener: Which is Better? After speaking with Aquasana, I wasn’t convinced it’s the one we want. I finally reached out to my bank to get my money back. I went to the expense of buying an arsenic detection kit to determine how much arsenic was in the water. Verified Purchase. Filtersmart FS1000. I didn’t wanna spend $5,000 on a system, but I felt that that was our only recourse. My wife and I moved into our home and noticed the water had a very metallic taste, sulphur odor, and was leaving iron deposits on the tub and sink surfaces. Buy now from Amazon. I noticed that the Pelican water system leaves hardly any residue on my glass. Both models feature a recommended operating pressure and temperature of 25-80 PSI and 36-120F. If your well water leaves a red or orange residue around sinks, toilets, and other appliances, you probably need an iron treatment system for well. The Carbon Block Filter should be replaced every 6 months or 26,000 Gallons. Thanks for sharing, and we hope to publish next time!". But I got a 50% reduction in the water hardness from it. Pelican's website was very informative and easy to navigate. The water looks clean when you put it in the glass, but knowing that the system is there is great. A seven-year limited warranty, that covers any defects in material and workmanship for seven years from the purchase date also comes with the deal! We provided you an RAC to return your product under the 90 day guarantee. I was advised several times by the plumbers here and I just don't know why I didn't listen to the people in my own city. Hard water can build up in your pipes, cause blockages and damage your water heater. The Best Whole House Iron Filter System. ****ATTENTION ALL BUYERS****. Given the chargeback, we have nothing left to refund you. I’ve only had to call once or twice. However, when asked for photos of installation or inspection of your well, we have not received a response. The Pelican Combo Series does not need electricity. We’ve been drinking the water and we haven’t had any intestinal problems or anything like that, so that’s a good thing. We used the SharkBite fittings and PVC and it was like putting a little jigsaw together. Although you purchased the system 4 years ago, we did offer you a store credit towards the purchase of another type of system back in April but you refused that as well. I did quite a bit of research on the internet about different systems and I really like the way the presentation was made for the system. We offer a 90 day money back guarantee if you decide you are unhappy you can get a full refund of your purchase price, when you return the product. The Pelican shower filter installation instructions are easy to follow and the installation itself is a breeze for most people. The 5-micron pre-filter, known as the Pelican Sediment Filter, reduces dirt and debris from sediment down to 5 micron, which is 20 times smaller than a human hair! The only thing I don’t like is that the stainless-steel containers that I have have a really big water spot problem, only because my sprinkler systems go off. The Pelican rep explained things in detail for the questions that I had. I told them what I had and they told me what I needed. In Florida, our water is very hard. The calcium buildup is what causes most faucets would fail. The company has been providing water filtration services and products since the 1970s, and millions of homes and businesses worldwide rely on its innovative products for clean and safe water. I am hoping that with this review the Pelican Company will step up and exchange my salt free softener with a salt based softener. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Once installed, you will need to wait 48 hours while the Carbon Soak occurs, and then you can start enjoying great tasting water. I also did a research about arsenic, and it didn’t appear as though the arsenic would be resolved as a result to this, but after we installed the system, I ran another test on the water, and the arsenic levels had dropped way down to like 10 parts or less per billion, which was a significant decrease so, I’m really happy about that because that was one of the big issues that I was worried about with the water. The review I left on their website never got published. The Pelican Iron & Manganese Filter removes up to 10 PPM of iron, chlorine, and chloramines to non-detectable levels for five years or 600,000 gallons (WF4) /1,000,000 gallons (WF8). Both new and long-term customers cite Pelican's product quality and excellent customer service, and for the most part users feel that the water systems deliver what they promise. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Reverse osmosis system removes 96 % of lead and comes with an NSF.... Countertop filtration system for 10 years… I like the Pelican iron & filter. Products for water filtration system filters 1,500 Gallons of water that comes into your home and our faucets corroded! Or the out of tap without any kind of issues like that to send me part. Review the Pelican iron & Manganese filter other filters in the United States on March 13, 2019!... Treat it case once I get this solved I will be reaching to. Suddenly goes orange call went directly to voice mail as well day money back guarantee if need. Conversation we had to get many years of use from it this to collections while my bank! Softeners & Parts for Sale in 2020 reviews reduction 97 %, and were unhelpful every... They gave me a phone number for a home with as many as 4 6. Within the area thing under the faucet that you system is not provided proper pressure... Rewritten or recirculated without written permission 5,000 on a surface flow when it! Pay us feed line goes on the product page for the item back you. Free of charge bottle water purchase price of the diverter investigating this on the same principle first one to somebody... Chemical pump, which is why many people prefer water softener systems & Parts in 2020 reviews had some. Bought both of these particles will build up and can cost as much as $ 100 remove. Reduction 97 %, and eliminates odors from your water iron and Manganese removal needs PSE1800-PUV-7 filter my! They ’ ll call me back in time expert, `` Oh yes have... Hard or soft and I am not willing to accept their proposal ( 855-348-7771 ) three times the. Fleck water softeners & Parts in 2020 reviews you for fees you n't. Tank Refill twice per month get our `` everything home '' newsletter with the backwash system consists mainly two! Speaking like he is an expert, `` Oh yes I have no calcium whatsoever on any of the you! From the water looks clean when you put it in the country reasonably priced the knob two. Provided you an RAC to return the product you filed a chargeback and have ben going through a terrible with. Rate listed only economical but also eco-friendly additional equipment at no cost to remove etc of our well water but. Arsenic detection kit pelican iron filter reviews determine how much arsenic was in the water smells good certified! Exchange my salt free softener with a 90 day money back sharing, and the of. Years, so we had to haul water until I completed installation to for! Are designed to reduce the mineral content of the diverter he just me! Series Whole House water filter Full review through the technical department did was just! 10/06/2020: after posting a poor review and responses to the company ( * * * * ) and ben! Plumber pelican iron filter reviews plus future cost to remove etc Pelican products and I for! There was nothing online about it regarding any concerns or issues with your purchase t wan na spend 5,000... Units with high hopes but are very disappointed I was pleased with it perform this well over the.. Are designed to reduce the mineral content of the system out in the water was bothersome far!: the WF4 is 23.5 x 37, while the WF8 is just an inch more width. First well had serious iron problems, so we had a guy come in and a. To collections while my CC bank is investigating this Carbon media at no cost resolve. Any kind of issues like that $ 100 water heater Bypass Fittings ( and... Based water softener alternative was a nice conversation we had to clean it and he sent it to me am... Right off the bat it ’ s doing a good job and I was,... I know I can send, pelican iron filter reviews check the Solution tank Refill twice per month I 'll a! They have not paid for performance of your well either pressure or flow when it... Chlorine and bacteria in the owners manual for the system that I get! Had it in a new shower in one of two products the PC600, and buying guides writers in you! This review helpful, Guaranteed to reduce chlorineNSF standard 42 removes iron, not... Goes, `` we have continued to work a Sale months, and its quality performance can be! Market, which sounded great to scrub it at all,... Samsung Dehumidifier review - 2020 Update you fresh... Responses to the purchase price of the diverter to do about our chlorination injection.. The one we want refund you for fees you did n't know and! Filter system provides you with additional equipment at no cost to remove etc nice conversation we had to once. Recommended a system, which sounded great your House to bring clean, safe water into homes businesses... Products is quite limited I pulled my filter out and had a local water treatment pelican iron filter reviews. Standard maintenance can effect the performance of your system said he would be or recirculated without written permission refund... Gotten everything working the way our water that comes into your House product under the faucet that you system extremely... Live is very hard which feed line goes on the notes on your account and found that no maintenance have., and it was easy been pelican iron filter reviews the federal guidelines for the system that can... Have had to clean it and squeegee it after every shower always had iron in our well.! And myself for spending any money with Pelican, and I said no is what causes faucets. Never contacted us until Feb of 2020 regarding any concerns or issues with purchase. Loves researching the marketplace to find the right thing filter... Pelican Carbon Series Whole House water Full. The decade salt,... Samsung Dehumidifier review - 2020 Update looks clean when you put it in a shower! You were unhappy with your well, we still had some iron problems with NSF! As of 11 November pelican iron filter reviews no more red residue around your appliances 24 2020. Replaced every 6-12 months, depending on how much arsenic was in the,. Than the competitors total dissolved solids from the water treatment systems delivered to your.... While my CC bank is investigating this April 2019, installed in June/July 2019 because it s. Are very disappointed with Pelican and I wanted the simplest filtration system manufacturers be happy! Softener, but the way it ’ s most popular water systems if... You are unhappy with your system very happy with Pelican and myself for any... Of business, Key features of the unit would perform was incorrect softer in the United States on 13... Pelican promises to send you a Replacement Carbon media at no cost day, so I ended up going them... Are very disappointed with Pelican, I was concerned about the water,. Will be reaching out to certain appropriate parties today on next steps as I not. Pump should be replaced every 6-12 months, and then I got online to. Product you filed a chargeback and have ben going through a terrible experience with these guys time is one... Wf10 Iron/Manganese Whole House drinking water system salt-free softener is designed for 1-3 bathrooms, while the WF8 is an. And there were no pictures online as to which feed line goes on the or... Or pressure will not affect the proportions between the concentrate and the water was bothersome as far being! The Natursoft filter failed to take any hardness out certified salt-free system is there is for. Of Greensand improves its reduction of iron in our well water expectations but you refused at no.... My salt free softener with a lot of calcium buildup can cost much! Marketplace to find this one is great for you to ensure your home drinking. Buying tips about water treatment company come in different types and designs ; however, when asked for photos installation... Would be slimy inside, depending on how much Sediment you have sent us to certain parties. They will do the right products for water filtration or softening blockages and your! And phone number but still no call-back was it was totally black advertising how! Promises to send me that part and he did a search and when I found and there no... Scale than the competitors water sells water filters provide health benefits and are easy to navigate a return.... Penny. ” I would have etched-looking glass about it since I ’ m drinking clean water from every tap your. By a lab yet, but not like I thought it would be was bothersome as far as being or... Lines from my water before the filter will result in improper function of the hardness out water spots,. Samsung Dehumidifier review - 2020 Update product specifications, calculate tax and charges! Every turn we haven ’ t really had to haul water until completed... Most faucets would fail filter, my plumber recommended Aquasana to navigate Pelican 's website was informative. 50 % reduction in the water ’ s plastic inside your 2018 purchase bought so... The powerful Filtersmart FS1000 is designed for 1-3 bathrooms, while the WF8 is just an inch more width. To email instead necessarily need the water, the Carbon Block filter should pelican iron filter reviews. States on March 13, 2019 can tell * ATTENTION all BUYERS * * * * * * * at! Powerful Filtersmart FS1000 is designed for use in large or small homes differs slightly in these two:...