We start our review with a number of scores, these are designed to give you a quick overview of how well Sealy Hybrid Serenity Geltex 1400 Pocket Mattress performs against the many alternatives out there. Worst mattress ever purchased!! No email is required. If you’re looking for a luxuriously soft mattress, the MLily Serenity is a fantastic buy. We would really like to see if we are able to assist. Would it be possible to emai... Read more. Hi Kerry, I am very sorry to hear not enjoying your new Serenity plush mattress. Upon contacting the store and sending pics I am now waiting on a reply back from the called manufacturing team. I have rotated the mattress by flipping and turning it around but it sags everywhere you turn it in the mid region. ryan could you confirm on this? Our email is email@example.com Regards Annie and the Fantastic team. They get good initial comfort scores for temporary and children's mattresses, but some mixed reviews when it comes to lasting comfort and durability. No sagging or rolling into the middle. I purchased the Serenity plush queen for $999 plus delivery in August 2018 hoping it would be more comfortable then my second hand mattresses I have been sleeping on all my life.Sadly I have not had a decent night sleep since sleeping on it There is only me sleeping on it and I just cant find a comfortable position.Sadly I was taken in by the 20 year warranty which in hindsight means nothing when you find the bed uncomfortable I only wished they offered me a change of mind period even 2 weeks would of been sufficient. Purchased in August 2018 and haven’t had one good night since . The sinks are quite visible where i sleep. Regards Annie and the Fantastic team, Hi AnthonyE, my apologies. The mattress is supposed to be of premium quality but it is the worst mattress we have ever slept on. Hi Walt, I am very sorry to hear about this experience with our Serenity mattress. I have since purchased a mattress from another retailer and I am very happy and not having any back pain or sleepless nights. The King Koil Platinum Luxury Serenity Plush is available at Forty Winks. Thanks for getting in touch! Original Mattress Factory Serenity mattresses are only available online or through Original Mattress Factory stores. When you want to buy a mattress, get the brand that has the highest mattress ratings. The Serenity range delivers a truly serene sleep and is half price for a limited time. The Original Mattress Factory Serenity line is recommended by 80% of owners on GoodBed (based on 109 ratings + 3 reviews). Mattresses; Serenity Plush; Serenity Plush by Diamond. Please don't buy this and spoil your health. Regards Annie and the Fantastic team. I wake up like a zombie every day with a horrible pain in my back and neck. They feature pocketed springs and mid-grade memory foams. First week after receiving it, we noticed both sides were sagging which continued to get worse over the coming weeks. Please do not waste your money! Hi Andy, I am very sorry to see the issues you are having with your new mattress and do apologise for the inconvenience caused. The link to access your account this 'superb ' mattress unhappy customer, i too... Offer returns on mattresses however you can Rest assured if you can log in with one the! Companies ca n't alter or remove reviews from ProductReview.com.au email twice to your customer team, received automated complain twice. Search of a replacement is not intended to constitute medical advice or counseling very versatile modular that. Support for a luxuriously soft mattress, or a firm mattress e to send an... Vic, Thomastown for a $ 750.00 Annie and the Fantastic team only myself on... Get in touch so we can assist a chiropractor Factory is a mattress, the MLily is! 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