For example, if a bulb on Kasa is named “Little Bulb”, we can say “Alexa, turn on the Little Bulb” and check if Alexa powers on this bulb. X. X. Reset both Alexa devices. Best cheap Alexa devices in 2021: From Wyze Bulbs to Echo Flex Thousands of affordable gadgets work with your Echo speakers and displays. Please test if it works normally with voice commands. 05/31/2018. David Sanders III. HectoSeer. Wyze outlet and wyze bulb don't work in Alexa. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. 3) Choose the speaker you want to factory reset. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Select Skills.Select Your Skills. If the TV name is displayed, change it to a simple name that Alexa can easily recognize in the TV Control Setup with Amazon Alexa app on the TV. Did you find any problem with virtual devices? Yes No Thank you for your feedback. Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. Locks Manufacturer-specific instructions: Kwikset Yale For more help, try our Smart Home forum. Arlo Camera Not Recording | Arlo Camera Offline Issue... Blink Camera Not Recording | Blink Camera Services. This topic is closed. However Echo Dot is working as expected. Is your Alexa Not Working? If you are having trouble connecting the smart device to Alexa please reference this video or guide. I am emulating a real device via API. Just like the other wireless devices, Amazon Alexa also have connectivity issues. Beware of fake cashier's checks and money orders. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Now, wait for a few seconds then go to the Alexa app again. Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. O_o Okay, I figured maybe she didn't want to say anything until the west coast had their New Year's too. All discovered Kasa devices can be controlled through your Alexa device. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Device is unresponsive - Alexa. Hi- thanks, but yes, I did run through those steps. I will implement the ReportState and check if … Say ‘Alexa discover devices’ and let it update, this should then work. Time. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to … Alexa Devices no longer linked to Wyze Skill. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. All Time Today Last Week Last Month. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. Designated trademarks and brands are the property of their respective owners. Light Bulbs . Digital Services and Device Support › Alexa Preferences and Settings › Install and Use Alexa App › Alexa App is Slow or Unresponsive Force stopping the Alexa app resolves most issues with responsiveness. I reset the hub (pulled the plug and 1 battery) when it came back on, the device was OK again. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. Filtered by: Clear All. You might try the reset. No worries, just dial Alexa Helpline Number Toll-Free at +1 800-795-6963, available 24/7, fix Alexa App says Device is Unresponsive, Alexa Offline, Alexa Slow to Respond, Echo Dot Slow to Respond, etc. Option 1: Perform device discovery through the Alexa app on your mobile device. I have an insignia plug that worked fine before. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Note: Some manufacturers listed may not be available in all countries. But Alexa reports “The device is unresponsive”. June 26th, 2019 Reply. Tap on Disable. Search. new posts. Device is getting controlled but Alexa App shows message Device is unresponsive. When I turn the device health off I then can control the devices that were unavailable, however they are still unavailable through alexa. I have set up the bridge and paired it with my Alexa app. Show. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. However, if I ask Alexa to Set a Lighting Scene (or Mood), this fails and in the Alexa App, that item is marked as Device Unresponsive. no problem. When the message comes up you can not see the current state of the device. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive. Force Stop an App on an Android Device; Force Stop an App on an iOS Device; Sign Out of the Alexa App; Download the Alexa App; For more help, try our Echo & Alexa forum. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. I already created a ticket for this but I wanted to see if anyone else is having the issue that the Amazon echo will not control any Smartthings devices. The Amazon Alexa app should prompt you to update when an update becomes available. On the Alexa app homescreen, select the menu icon. Completely turned off 5ghz wifi. Strange because I can do it all in the Smarthings all from my phone! I have gone through all the troubleshooting tips, reset the internet several times now and still no response – EVERY ONE OF THEM SHOW AS UNRESPONSIVE. Have 6 lights, (3 plays and 3 hue color lights). Thanks, … All of these worked to a limited extent - by that I mean I was able to turn on one device (random) once. When I go in to the alexa app it says the same thing that the device is unresponsive. Please test if it works normally with voice commands. And the voice commands work. Alexa Device Unresponsive. 10/21/2020. Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Here are some additional items that you may be interested in. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. So it seems there is something up with the device health in smartthings. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. Greetings! Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Newbie here. However that doesn’t explain why the alexa app shows “device is unresponsive”. This is very frustrating, how can I fix this. If Can you control the device locally (same network) from the Kasa app Yes 5. If Alexa fails to connect after rebooting your modem and router, try rebooting the Alexa device again. If it just appears to be unresponsive, your first call should always be to turn the power off. At 12:22am EST, I asked "Alexa, what year is this?" Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. The devices still respond to voice commands. If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE lights are connected to the C by GE app. Page of 1. and she replied with "the current year is 2020." Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. jkp (Life is really simple, but we insist on making it complicated) December 24, 2017, 2:47am #2 Everything is working for me. Something has definitely changed in Alexa. Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy Collapse. Avoid scams by acting locally or paying with PayPal. Tap on Your Skills. Instant fix why Alexa Not Working, Alexa Not Responding, Alexa Slow to Respond, Alexa Device is Unresponsive, Alexa Echo Not Responding, Alexa Device Not Responding, Alexa Device Offline, Echo Dot Offline, etc, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, experts there 24/7 to help you resolve Why Alexa Not Working. Make Sure The Device Is Updated. No worries, experts available 24/7 to fix Alexa device unresponsive or Alexa not responding, Echo Dot Slow to Respond, just dial Alexa Helpline Number Toll-Free at … Note: If the Sony's Android TV skill is not yet added under Your Skills, search for it using the … It’s all back now; the ISY functionality and my portal account is active. Powered by Discourse, best viewed with JavaScript enabled, Smartthings devices unresponsive in alexa app. If it does, the issue is with your Alexa smart product.